Sasha B. about Simyo

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In spite of them, already with my order to available, huge number of Prepaid Discountern, I have decided on Simyo. After search of several days and comparison persuaded me particularly the possibility to be able to question free of charge on my mail box what was no self-evident fact at least at the time at that time. I felt 60/1 Taktung with Simyo, moreover, as very positive.

Besides, as a long-standing and contented E plus customer I wanted the E net (1800 MHz). as far as possible do not leave. After at the beginning of November, 2005 a good friend changed to Simyo, I had to look the possibility behind the scenery and to announce myself, finally, as a customer. Not only which was promised to me within the scope of a special action 15€ of start credit (instead of 10€), with a package purchase price of 19.95€, moreover, I received, just as my advertising friend, 5€ of extra bonus because of friendship advertisement.

The order of the Simyo SIM map ran easily and fast. Meanwhile with the Discountern standard, but still worth mentioning, is the possibility of the free phone number choice which offers his customer also Simyo. Then about 5 days later I held the simple letter in hands, while I found the SIM map with my desirable phone number, as well as a writing incl. PIN/PUK numbers after opening. The Simyo SIM map is after him insert in a suitable mobile phone immediately operationally. Regrettably, become bonus credit, like to me, in addition, to being entitled 10€, only days after the first phone call liable for costs aufgebucht. As a 100%th second brand of E plus parallels catch the eye immediately. Thus phone numbers and short elections are for mail box (9911) or the account manager (1155) like those of the Free&Easy Prepaidkarten of E plus. To Login on the Simyo homepage one finds out from the first sight his account balance and is led if requested step by step by an Aufladeprozess. Faithful to the motto of Simyo the Internet presence is also simple and built up function-oriented.

Already before my order of the SIM map Simyo was underbid in the minutes and SMS price by another Discounter. Thus I was not glad of course particularly the Simyo long hesitated and few days later also for all new customers and continuance customers underbid the price once more. It is to be gone out from it, the Simyo furthermore within the scope of his possibilities prize lowerings of the competition will go along.

Regrettably, I have not received till this day the promised 5€ of friendship bonus (of the canvassers already), thus I might also make acquaintance of the Simyo service hotline. While the new customer's area is overloaded with waiting periods up to more than 30 minutes with 12ct. / min. (DTAG) hopelessly, I had as a customer with 2 phone calls within one minute an employee in the ear. The Support of Simyo was absolutely satisfying in my cases. The fact that I have not received my money yet regretted Simyo supposedly very much, it seems to concern an isolated case.

Result: Also with the fullness of the Prepaid Discounter advertising currently around customers I have regretted the order with Simyo at no time. E plus customers will immediately feel at home and new customers feel also quickly in good hands with Simyo. Beside BASE E plus with Simyo has, to the Flagschiff the discount supplier a prizefighting kindles like he cannot be of benefit for the customer better. With always new functions and actions Simyo puffs fresh wind in the sails of his offer over and over again. Absolute recommendation!

Date: January, 11, 2008 | Author: Aslex | Category: Customer opinion | Of day: Customer opinion, prepaid, simyo | Social: MW Yigg